Tom & Gloria Engelberger
Newport News VA
You two are an awesome team. The process to list and sell the condo was seamless thanks to your expertise.
We sincerely appreciate your efforts to guide us through the real estate transaction.
We are happy. The new owners are happy. All is well.
Certainly Sun Realty and the Jackie team will be recommended by us to any friends or acquaintances with real estate needs in the Outer Banks area.
Thank you so much!
Kill Devil Hills, NC
Jackie, Your expertise and patience in handling my listing is much appreciated! As long as I’m here you will be my “Realtor”!
Richard & Ann Hines
Blowing Rock, NC
Once again, you have been a delight to have as our real estate agent. In spite of your previous wonderful dealing with us, this time exceeded our wildest expectations. You are a pro and simply the best. May you have a Merry Christmas and may all you desire happen in the New Year.
Al & Susan Bevan
Virginia Beach, VA
Alfred and I want to thank you and your great staff, Brooke and Jackie O, for all your help and moral support during the sale of our house.
Wayne & Gwen Williams
Jackie is THE BEST REALTOR we’ve ever worked with! We have worked through 12 vacation real estate transactions over the years and consider Jackie’s work on the recent sale of our Kill Devil Hills home to be the best. Jackie’s experience, timeliness, and thoroughness is unsurpassed. She made the listing, selling and closing of our transaction much easier than it could have been. She was willing to go the extra mile in helping us to resolve inspection issues and finding reputable tradesmen. She was very timely in working with all parties, the buyer’s agent and us, and provided knowledgeable and practical recommendations along the way. Jackie certainly knows the Outer Banks and the real estate business!
When I decided to begin my search for a vacation home in the Outer Banks, I asked Jackie Ricks-Sample for assistance. Her expertise in the Outer Banks real estate market and her understanding of the relationship between the home, the land and the sea were invaluable in making the right choice for my vacation home. Since my original purchase I have worked with Jackie to buy and sell other properties as investments. Jackie has always given me honest, practical, and sound advice, enabling me to make informed decisions.
Marijke Bekaert & Lydia Biagioli
We planned to buy a second home in the Outer Banks and needed to have a great Realtor who would have integrity, experience and an intimate understanding of the area. Having just gone through a bad experience with a real estate agent, we wanted to be sure we did our homework in identifying the right agent. We read bios, looked on the popular real estate sites and read all the feedback we could find. Ultimately, Jackie’s ongoing involvement and accolades she earned as a Realtor showed me that she had the passion we were looking for. The old adage of you get what you pay for does not hold true in real estate, a bad realtor gets just as much commission as a great one. So it is up to you, the buyer or seller to identify a great partner amidst a large group of options.
This may be a rather long intro to our testimonial, but we want to be clear that we found Jackie by design and it paid off. So what was the pay-off? To start with, Jackie asked the right questions to help narrow down the vast array of options open to us. During this initial process, she showed us around and made sure we were very clear about all the pros and cons of the various types such as: a property requiring 4 wheel drive versus a property with easier access; a property ocean side versus bay side or a property attractive for a rental program versus a property more suited for private use.
However, when it really paid to have a great Realtor is when we started the buying process. Jackie’s negotiation skills and immense knowledge as well as a vast network of resources saved the day. Her knowledge of the area and the going rates allowed us to go in with a fair offer which was equally fairly countered and both parties agreed on the price. After this initial agreement, Jackie truly showed off her expertise and skills and more than earned her commission. For example, she knew of a great inspector who identified some issues requiring quotes at a quick turnaround. Not knowing any resources on OBX, we were 100% relying on Jackie to help us through. We worked through all the inspection issues that needed to be addressed in the most expedient manner and were able to itemize all the items to be addressed. Most impressive indeed and more importantly, it kept us on track towards our closing date.
Lastly, which agent do you know of or have you worked with who makes it a goal to help save you money? Not only does it eat into their pay if they help you bring down the purchase price, they also don’t get a dime from any ongoing savings you realize thanks to their expertise. So having a realtor like Jackie who cares and cares greatly is a rare find indeed. As an example, we had no idea, nor had we ever heard of the option to install flood vents. However doing so, dropped the flood insurance cost by a whopping $1,500 annually. This had nothing to do with the purchase price of the home, so whether she helped us further or not would not have altered the outcome for her. These are the moments we counted our blessings to have found the best realtor in the Outer Banks as we truly believe it is so.
It is easy to complain when things go bad, it takes a lot more effort to take the time for positive feedback. However, Jackie is so exceptional that we felt compelled to write this testimonial so that others looking for a great realtor on the Outer Banks may enjoy the same benefits we did, knowing that we thoroughly researched the Realtor field and had an extremely satisfying experience.
To be clear, this testimonial was not solicited or compensated in any way and we only wrote it after conclusion of the sale. Our incentive in writing this is thanks to our gratitude towards Jackie for being the quintessential Realtor. We hope that you too will get to experience a flawless real estate transaction, and to start with, hire Jackie Sample as your trusted Realtor.
Jeanne Henson and Pat Morey
I am writing this letter to express my deep appreciation and respect for the high quality of professionalism shown us by your colleague Jackie Ricks-Sample and her assistant.
When I needed to choose a Realtor(R) to manage the sale of my mother’s townhome in Kitty Hawk, I knew it wouldn’t be easy. I wanted a local agent but all of our business would need to be transacted remotely through telephone and e-mail due to my out-of-state location. The townhome was old and located in an area where three other units had been languishing on the market for years, one of which was a short sale. Our townhome was further encumbered by a tenant family. I did not have high expectations for selling quickly at a fair price.
I read Jackie’s biographical date on the Sun Realty site, and noted that she had excellent experience as well as her own site with many client accolades. I contacted Jackie by e-mail and she responded within the hour by telephone. Thus began a fruitful, professional and positive relationship.
Jackie made arrangements to visit the townhome so that she could assess its condition and advise me on pricing. This was the first of many visits which required continual coordination between her, the rental manager, the tenants, and later, inspectors and repair persons. Jackie and her assistant Jackie O’Hara walked us through the listing documents, patiently answering our questions. Both Jackies were always available to me, no matter when I called or e-mailed. They developed an outstanding online listing which beautifully profiled the townhome. Jackie O’Hara posted a terrific video tour. Within 2 weeks and a day of listing, the Jackies had secured for us a written contract to buy. I was astounded.
During the following two-month due diligence phase, Jackie expertly attended to the issues which arose. She worked tirelessly on our behalf during this period. When the buyers requested an expensive renovation and I balked, she negotiated a satisfactory settlement. She procured repair estimates for me (which was a tremendous assist, given my remote location) and continued to coordinate and schedule repairs and inspections to fit the tenants’ preferences. A last-minute heating system malfunction arose a week and a half prior to closing and Jackie effected a solution between us and the buyers. And it all culminated in a successful closing!
My mother and I are so pleased. In short, Jackie Ricks-Sample and Jackie O’Hara took on a challenging listing and worked diligently throughout the entire process to the end goal. We were beneficiaries of their superior skills and experience, we well as their unfailingly pleasant demeanors. I’ve met neither of the Jackies in person of course, but will seek them out on a future visit to the Outer Banks to personally thank them. They are both incredible assets to the Sun Realty organization and I hope that you can commend them in some meaningful way.
I wanted to write to tell you how pleased I was with my agent, Jackie Ricks Sample. She was my agent as both a seller and buyer. It was quite obvious that Jackie had a thorough knowledge of all aspects of real estate from the very beginning. She and her assistant, Jackie O’Hara, created a beautiful online presentation of my home (I actually received a compliment from a computer professional). One Jackie was available at almost any time of the day to discuss questions or concerns that I had. When I sold my home, Jackie helped me find a terrific new home. She was a wonderful advocate for me. I felt like she could answer all questions I had about inspections, mortgages, and insurance. Again, she or Jackie O’Hara were available any time I needed to speak to them. I know that Jackie worked extremely hard to make me have a wonderful experience as both a buyer and a seller. I feel so fortunate to have chosen her as my agent. I cannot say enough good things about my experience except, “Thank you so much Jackie S. and Jackie O.!
Judy and Ambrose Hauser
Pompano Beach, FL
When we bought our first rental home on the Outer Banks in 1997 we were fortunate to find Jackie Sample. Since then we have bought and sold a few properties and always used Jackie with confidence that we were with the best. When we recently decided to sell our Martin’s Point home we, of course, listed it with Jackie. The virtual tour was so good. Jackie’s assistant, Jackie O’Hara and Jackie did such a good job when I saw our house on the tour I wasn’t sure I could part with it. Expecting the sale to take at least nine months, Jackie delivered a buyer in six weeks at a really great price. She is a real professional and always available to consult or help . We can’t recommend her highly enoug
Ernest & Edna Etheridge
Throughout the process of selling our beach cottage in South Nags Head, we felt quite confident that you would, with your vast experience, caring attitude and unique capabilities, bring us through to a successful closing, and you did. We are so glad that we chose you and Sun Realty to help us sell our cottage, and we certainly highly recommend you to others. Thank you and your able assistants for all that you did.